Because word processing is one of the most common tasks for users, it is one of the most common problem sources. This article outlines how to diagnose and fix Microsoft Word issues that are running on a Macintosh computer. It also shows you the most important way to test most application support issues.
The first step to diagnosing problems is to discover that the problem is application-specific, machine-specific, or document-specific. Let's look at an example.
The user says "Word will not print on the printer." Our first step is to verify that the problem is just Word. Open another application, make Text Modification perfect and create a small document – only the word "Testing" is perfect – and see if it is printed. If that fails, then we know there is a general printing problem and we can deal with it. If successful, open Word again and create the same small document. If this is printed, we know there is a document-specific problem; if there was no problem with printing from Word. You can do the same steps with other Word and document problems, remember that Word Editing can open and save Word documents to diagnose other issues.
If there is a document error, we need to fix the document. Our first step is to physically copy the document, which probably does not work as a repair step, but it gives us at least one copy that does not use the original. Second, create a new document in Word and copy and paste the entire text from the original to the new document. If this does not work, try to open the document in the Edit Text menu and save a copy in Word format with a new name, such as "Document Name – Repair", but you may lose some formatting because Text Editing does not support all Word formatting.
If none of these work (or you lose too many formatting), you will have to create multiple Word documents that contain parts of the file to find out exactly what causes the problem. Note that this is usually the beginning or the end of a file. document (s) containing documents or documents (document documents) within the document that is causing the problem.
Word's problems can usually be divided into three ways: application itself, preferences, and user data. The best action plan is to handle all three things at once.
Microsoft's removal process is notorious for being unable to remove all settings on Mac, so manually dragging it into the bin. These can be found in: –
Library: Application Support: Microsoft Library: Preferences: com.microsoft. * Users: user_name: Library: Application Support: Microsoft Users: user_name: Library: Preferences: com.microsoft. *
(the username is the user's name and ### is a replacement card that starts multiple files, but ends in the same but different way.)
Now pulls the "Microsoft Office 2004" folder into the trash empty the garbage can.
Finally, there is a folder named "Microsoft User Data" in the "Documents" folder of users. If a user uses Entourage, they include their emails, otherwise they only contain certain user settings. Instead of wiping, right-click (or click the mouse button) and select the "Create Microsoft User Data Archive" command that will delete the folder and then delete it.
Now reinstall Office (instead of installing the drag and drop method), and the problem should have gone away.
If that does not work, there is an error. At this point, the most likely problem is the user account itself. Create a new user and test whether the issue persists. If you're gone, you'll need to set up the new user, same as the old user, and pass all the documents. If that does not work, you have a serious operating system problem and you need to consider reinstalling.